Home
About Us
FAQ
Start Shopping
1. In this agreement, “You are the customer”. We and us are “Babies Away Limited”. “The equipment” means all or any of the items hired by you from us.
2. We agree to hire the equipment to you subject to availability and as specified in our confirmation email/telephone call at the hire cost agreed. Payment of the full hire cost together with a refundable deposit must be made on collection or prior to delivery by an agreed method of payment unless otherwise arranged. The refundable deposit is subject to clauses 9 and 10 below.
3. We will deliver, or you may collect the equipment at a time convenient to both parties on the first date of hire or earlier by agreement.
4. We will collect, or you may return the equipment on the agreed date at a time convenient to both parties.
5. Upon receipt of your order by email or telephone, we will send you confirmation of the same by email or by post. This confirmation shall be checked thoroughly by you and any errors or queries notified to us within 48 hours of receiving such confirmation. If we receive no such notification we will assume the details of the confirmation are correct and delivery will be effected as agreed, subject to paragraph 3.
6. You are responsible for checking the equipment immediately upon delivery to ensure it is undamaged, in good working order and fit for the intended purpose. You will notify us on the day of delivery if this is not the case.
7. Instructions will be supplied with all equipment, where these have been supplied by the manufacturer, and you are responsible for reading these carefully prior to using the equipment and for complying with these instructions whilst using the equipment.
8. You have full responsibility for the care and safekeeping of the equipment and will retain it in your possession and under your control at all times. You are responsible for ensuring that it is used in a safe and sensible manner, used only for the purpose for which it is supplied and in accordance with the manufacturer’s instructions and it is your responsibility to provide adequate supervision where appropriate.
9. Provided the goods are returned to us on the last date of hire in the same condition as you received them we shall return the deposit to you in full. In the event of the late return of any equipment, we shall be entitled to retain the deposit paid.
10. If equipment is not returned in the condition in which it was hired to you, for whatever reason, we reserve the right to retain the deposit paid to you.
11. We cannot accept responsibility for any failure or delay on our part to fulfill
our obligations where such failure/delay is caused by circumstances beyond our control.
12. Cancellation/Amendment Policy: If you wish to cancel or amend your hire agreement, you are entitled to do so free of charge at any time up to 48 hours prior to the agreed start of your rental period.
13. All equipment supplied remains the property of Babies Away Limited.
14. Subject to the provisions of the Unfair Contract Terms Act 1977 (as amended) we are not responsible for any injury, loss or claim arising out of the use of the equipment.
15. Any failure by us to enforce any or all of these conditions shall not amount to, or be interpreted as waiver of any of our rights.
16. No variation of these Terms and Conditions will be effective without our agreement in writing.
We are a member of the Baby Equipment Hirers Association, and as such we aim to provide you with the best professional service we can.
